Ordering repeat prescriptions
The easiest ways to order repeat prescriptions are:
- Using your NHS account – (through the NHS website or in the NHS App)
- Drop a written request into reception
- Using the GP online system – SystmOnline
- Email your request – [email protected] (please include your name, date of birth and required medications)
If you do not have online access and cannot come to surgery, you can still call our reception team to order medications on 01142245878.
SystmOnline
These accounts show you all your repeat medicine and dosage and you can choose the ones you need.
You can also:
- Post it to us – Please allow longer for postal orders.
- Drop it into the surgery – Bring a repeat prescriptions request form to the surgery; hand it into our reception team or just drop it into our prescription box in the main reception foyer, Monday to Friday from 8:00am to 6:30pm.
Collecting your prescription
You can usually collect your prescription from the pharmacy 7 working days after you have ordered it.
You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.
You can change your nominated pharmacy at any time:
- On the app or website where you order repeat prescriptions
- At your GP practice
- At any pharmacy that accepts repeat prescriptions
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription:
- Phone our reception team on 0114 2245878
Medication reviews
If you have a repeat prescription, we may ask you to come in for a regular review. Patients on repeat medication will be asked to see a doctor or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Prescription charges
Find out more about prescription charges (nhs.uk).
What to do with old medicines
Take it to the pharmacy you got it from. Do not put it in your household bin or flush it down the toilet.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.