Complaints Procedure

Complaints

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong, resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the Practice Manager who will deal with your concerns appropriately. If you are still unhappy following a review by the Practice you can then¬†contact the ICB on 0114 3051000 or email them on [email protected]